Most asked questions

Retailers

Some description

What is your return policy?

We offer a 30-day return policy for unworn and unwashed items with tags attached. We do not offer returns on Digital Patterns

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number on our website to track your order.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Please see our Shipping Information page for more details.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, and PayPal.

How do I know my size?

We have a size guide available on our website. Please refer to it to find the best fit for you.

Can I change or cancel my order?

Once an order is placed, it is processed immediately. If you need to make any changes or cancel your order, please contact our customer service as soon as possible.

How can I contact customer service?

You can reach our customer service team via email at einrum@einrum.com or by calling 28616763

Do you offer gift cards?

Yes, we offer gift cards in various amounts. You can purchase them on our website.